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Homeless assistant administrator

Derby
Phoenix Futures
Assistant
Posted: 15h ago
Offer description

Phoenix Futures at Derby City Drug and Alcohol Recovery Service have an exciting opportunity for someone looking to gain experience working in the Derby City Homeless treatment team for substance use.

Service Area

Derby Services

Town

Derby City

Status

Full-time

Contract Type

Permanent

Total Salary Pro-Rata

£24,637

Posted Date

09/05/2025

Closing Date

25/07/2025

Vacancy Reference Number

3827

The Role

As a homeless assistant administrator, you will support the homeless team at Derby City Drug and Alcohol Recovery Service by managing data, maintaining records related to housing status, and compiling data returns for our commissioners.

The role is full time, 37.5 hours per week. You will be part of a passionate and skilled team.

To join us as a homeless assistant administrator, you will need:

* To provide administrative and secretarial support
* Take minutes at meetings and distribute them
* Photocopy documents, ensuring confidentiality
* Maintain filing systems
* Liaise with staff and outside agencies as necessary
* Maintain record keeping and data analysis
* Log incoming referrals and allocate to the correct locality team
* Use and maintain databases
* Handle post and maintain records
* Perform reception duties, including being the first point of contact for clients
* Attend training sessions, especially in Information Systems and IT
* Work in accordance with Phoenix Futures’ policies on equality and diversity
* Undertake other tasks related to this role
* Be proficient in Microsoft Outlook and Word, and familiar with database systems
* Possess excellent written and verbal communication skills
* Understand complex community issues
* Be determined, eager to learn, and passionate about making a difference
Previous experience is desirable but not essential. We seek dedicated individuals who share our values, are willing to learn, and have compassion for those we support.

Your Rewards

* Starting salary of £24,637 per year, with potential for annual increments based on performance
* Real Living Wage accreditation
* 25 days’ annual leave plus Bank Holidays, increasing to 30 days
* Benefits including season ticket loan, pension, and life assurance
* Sick pay, eye-care vouchers, wellbeing activities
* Continuous training and career development via PXL
* Access to a 24/7 Employee Assistance Programme
* A role that helps support people on their recovery journey
The service operates in partnership with Derbyshire Healthcare Foundation Trust, based in St Andrews House Derby, offering community support for people with drug and alcohol problems.

About Phoenix Futures

With over 50 years of experience, Phoenix Futures is a leading charity in drug and alcohol treatment. We value diversity, inclusion, and the contribution of lived experience. We aim to create an inclusive environment where everyone can thrive.

Interview Process

Shortlisted candidates will be invited for a face-to-face interview. Details will be provided in advance, and reasonable adjustments will be supported. Applications are assessed as received, and the role may close early if sufficient applications are received. We encourage early applications.

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