Head Of Operations - Reigate
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:
* Contributory pension scheme
* Career development through our Career Pathways and MyLearning programmes
* Quick access to Digital GP and wider healthcare benefits for you and your family
* Exclusive travel discounts with TUI, Expedia, Booking.com, and others
* Discounts on groceries at Tesco, Sainsbury's, Morrisons, etc.
* Up to 44% off cinema tickets
* Cash rewards for spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts and offers with friends and family
About the Role
To lead and develop a team of General Managers, providing exceptional service to clients. Manage client and contractual relationships, ensuring compliance with company policies and delivering financial targets. Demonstrate commercial value to your team and leadership in line with the company's vision and values.
Key Responsibilities
* Promote safety culture and ensure team adherence to health & safety procedures
* Develop and maintain strategic client relationships and stakeholder engagement
* Lead the team to deliver financial targets and improve contract performance
* Analyze market insights to match service delivery to customer needs
* Support the development and implementation of sector strategy
* Gather and utilize site-level feedback for continuous improvement
* Align with central functions to enhance service offers
* Oversee menu standards, costings, and supplier compliance
* Focus on quality of food and service, addressing deviations promptly
* Build and develop a high-performing team, ensuring recruitment, training, and succession planning
* Foster collaboration and share best practices across the team
* Review labor structures and manage performance and HR processes
Candidate Profile
* Proven leadership and team development experience across multiple sites
* Strong commercial acumen, budget management, and deadline orientation
* Industry knowledge and flexibility in approach
About Us
As part of Compass, you'll contribute to feeding people, fueling progress, and forging connections in around 6,000 venues. Join us for a rewarding career with competitive pay, excellent perks, and growth opportunities.
Job Reference: com/3004/98279001/52736136/SU #Independent
We are committed to diversity and inclusion, fostering an environment where everyone can thrive and reach their full potential.
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