Front of house general assistant

Job Description Hospitality Assistant – Blavatnik School of Government, University of Oxford the Blavatnik School of Government is looking for a hospitality superstar to join the team. This role is ideal for someone who can support across all areas of hospitality and catering, and who is adaptable to working across a wide range of events within a prestigious university environment. The Blavatnik School of Government at the University of Oxford hosts a variety of high-profile events, from breakfast meetings and buffet lunches to drinks receptions, formal dinners, conferences, and VIP hospitality. Set within a striking contemporary building, the School welcomes students, academics, global leaders, senior guests, and visitors from around the world. As a Hospitality Assistant, you will work closely with the Hospitality Supervisor and Manager, supporting the operations team, talented chefs, and events team to deliver seamless service, excellent food and drink, and a consistently professional guest experience. The Hospitality Assistant will build strong relationships with on-site clients, visitors, and guests, understanding how to deliver smooth service, continuous quality, and always with a warm, human touch. Job Type: 37.5-hour contract Hourly Rate: £14.06 Key Responsibilities: Monitoring and serving all food and drinks to customers, clients, guests, and visitors, as well as clearing throughout events. Ensuring that furniture, dining tables, chairs, service stations, and hospitality spaces are clean, tidy, and presented to the highest standard. Preparing hospitality food and beverage requests for meeting rooms, event spaces, breakfast service, buffet lunches, drinks receptions, and formal dinners in a presentable and professional manner. Supporting a wide variety of events, including breakfast meetings, working lunches, buffet lunches, high-end drinks parties, conferences, private dining, and formal dinners. Being able to work without close supervision, using initiative to complete duties and tasks without always needing direction. Serving guests with the highest level of service, with speed, efficiency, professionalism, and always with a smile. Working on licensed bars and serving alcoholic beverages during receptions, dinners, and evening events. Being able to use coffee machines and support hot beverage service for meetings, conferences, and hospitality bookings. Assisting with ordering, deliveries, stock movement, and set-up requirements as needed. Preparing all hospitality requirements in advance, ensuring that all items are available and reporting any shortages or issues to the line manager. Ensuring that any hired linen, equipment, glassware, crockery, or event items are counted, packed away, and ready for collection after the event. Ensuring hospitality rooms, event spaces, service areas, and back-of-house areas are left clean, tidy, and ready for the next booking.