St John is seeking a dynamic and experienced Account Payable Administrator to join our in-house Shared Services Team, delivering high-value invoicing and debt recovery services for our internal departments.
The role is based at our shared services centre in Sheffield, offering on-site parking and the flexibility to work in a hybrid model after completing training.
MSS provides a broad range of administrative services supporting the daily activities of St John, including Finance, People, Property, Events, and Fleet. The role of MSS is vital to the success of St John.
This is an exciting time as we embrace new technology and transform our services. You will have the opportunity to contribute to these initiatives and advance your career.
We pride ourselves on being a supportive employer that offers opportunities for growth, work-life balance, and recognition for your contributions. Benefits include:
* Competitive salary and pension scheme
* 33 days holiday (including bank holidays), increasing to 38 days over 5 years
* Cycle to work scheme
* Access to health and wellbeing support and Employee Assistance Programme
* Discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping
See the full job description on our website or upon applying for more details.
About You
To succeed, you should have at least GCSE level education (Grade C or above) including Maths and English, with experience in finance transactional processes in a fast-paced, customer-focused environment. You should have excellent communication skills, attention to detail, and the ability to work effectively as part of a team.
About the Role
* Handle enquiries from staff, managers, volunteers, customers, and suppliers, providing effective first-contact resolutions where possible.
* Deliver customer service that prioritizes the customer and enhances St John’s reputation.
* Maintain accurate records of all enquiries for clarity and tracking.
* Own unresolved enquiries for resolution or escalate appropriately.
* Utilize departmental systems and processes to manage enquiries.
* Collaborate with colleagues to improve service quality and effectiveness.
About Us
Join a team of over 1,900 employees and 50,000 volunteers committed to saving lives through first aid services, training, and campaigning. We are proud of our heritage and aim to build a healthier, safer, more resilient future.
We operate community response and outreach services and empower individuals through clinical skills training and youth programs. Learn more about us and our initiatives at www.sja.org.uk.
If you are a current employee, please apply here: Click here. For others, please submit your application below.
We may close this vacancy early if we receive high application volumes. Early applications are encouraged.
St John values diversity and inclusion, supporting various networks and fostering an environment of mutual respect and authentic allyship. We do not tolerate discrimination and are committed to equality, diversity, and inclusion.
Please note: We do not accept speculative CVs and only review applications for advertised vacancies. We are not using recruitment agencies for this role.
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