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District manager

Haywards Heath
Permanent
Five Guys
District manager
Posted: 30 January
Offer description

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These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic. we’re competitive and we just get it done – whatever the challenge.

We’re looking for an enthusiastic and hands-on District Manager who thrives on driving performance through people, lives and breathes our values, and is a natural leader.

WHAT YOU'LL BE DOING

As a Five Guys District Manager, you’ll be the driving force behind the success of multiple restaurants in your District. You’ll work shoulder-to-shoulder with our General Managers and crew, leading by example and coaching teams to deliver results in both sales and customer experience.

1. Own the performance of your district - from people to profit
2. Be a visible leader - regularly visiting your stores, supporting GMs and adding value on each visit
3. Live the Five Guys values every day
4. Build strong teams through performance reviews, succession planning, and clear development paths.
5. Deliver on KPIs across sales, labour, turnover, customer service, and compliance.
6. Drive behaviours, not just results and coaching your managers to lead with passion and purpose.

PEOPLE FIRST CULTURE

We’re all about family, and that starts with you!

7. Recognise and celebrate achievements across your District
8. Ensure every GM has a development plan and clear goals
9. Recruit, support, and retain great people - keeping turnover low and engagement high
10. Foster a culture of diversity, equity, and inclusion where every crew member thrives

LEAD WITH INTEGRITY

You’ll lead by example with a growth mindset, promoting innovation, wellbeing, and continuous improvement.

11. Keep teams, customers, and the brand safe and legal
12. Be the go-to person for coaching, compliance, and operational excellence
13. Build strong cross-functional relationships with the Support Office and other District Managers

WHAT YOU'LL BRING:

14. Proven experience in multi-site operations - ideally in fast-paced QSR, hospitality or retail
15. A love for people leadership, coaching, and performance management
16. Commercial acumen with experience managing P&Ls, labour budgets, and driving like-for-like sales
17. A competitive spirit with the ability to lead, motivate and inspire your people
18. Strong communication, emotional intelligence, and the drive to get things done

SUCCESS MEASURES:

19. Hitting KPIs across people, operations, customer experience, compliance, and financials
20. Building a strong succession pipeline and developing internal talent
21. Delivering against your district’s P&L, labour targets, and GP
22. Driving employee engagement and customer satisfaction scores

REWARDS AND BENEFITS:

23. A generous performance based bonus
24. Private Healthcare (through Vitality)
25. Life Assurance – your family is part of our family
26. Participation in a pension scheme
27. 25 Days holiday + bank holidays
28. Long service awards
29. Electric Car Scheme

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