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Student services - safeguarding & wellbeing officer

Newcastle
Newcastle and Stafford Colleges Group (NSCG)
Wellbeing officer
Posted: 20h ago
Offer description

Overview

Newcastle and Stafford Colleges Group (NSCG) provided pay range. This range is provided by NSCG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Location: Newcastle under Lyme and Stafford College sites

2 x 30 hour posts available. Additional Opportunity for an extra 7 hours at the Leek Campus. These roles are term-time working only - 38 weeks per year.

Salary: £29,480 to £32,291 (NSUP17 - NSUP20) pro rata per annum (depending on skills and experience). Actual Salary: £20,455 to £22,405 (30 hour post).

It would be appreciated if, in your supporting statement, you indicate which College site would be your preferred place of work.

NSCG is a large Further Education college. In October 2024 we became the first and only FE provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections, including recognition of meeting Local Skills Needs under EIF. The inspection praised staff and learning environments and described NSCG as a great place to work and study.

To read the full Ofsted report, visit the Ofsted Government website and search for Newcastle and Stafford Colleges Group. The group has a population of over 6,500 full-time students, around 2,000 adult learners and students on higher education programmes, over 1,500 apprentices, and work with over 850 employers. Our Sixth Form provision has a reputation for high academic achievement.

As part of the Student Services Team, the Student Wellbeing Officers are responsible for developing a supportive culture for learners, ensuring wellbeing and safeguarding needs are met. They liaise with personal tutors and work directly with learners, identifying those at risk of leaving or underachieving and implementing strategies to minimise these risks.

To be successful you will be enthusiastic, have relevant experience with young people, and have a good understanding of their needs and difficulties. You will be self-motivated and able to support, motivate and inspire reluctant learners. You will have a relevant qualification at level 3 or equivalent, good organisational and record-keeping skills, and be a good communicator. A flexible approach to working hours is required to accommodate learners’ needs.


Main Duties and Responsibilities

* To work within the curriculum team to identify learners who may require support because of factors that place them at risk on their programmes.
* To work with learners and the curriculum team to negotiate an appropriate plan of action to reduce these risk factors.
* To act as an independent impartial advisor on learner-related matters, acting as an advocate for the learner where appropriate.
* To arrange and implement regular one-to-one reviews with learners from the caseload.
* To follow the College’s safeguarding procedure and take appropriate action where necessary.
* To liaise with external agencies on behalf of the learner, where appropriate, making external referrals.


Required Skills and Experience

* Has relevant experience of working with young people with the ability to relate to them and inspire them; understanding of their needs.
* Knowledge and experience of safeguarding.
* Has a relevant level 3 qualification or equivalent job experience.
* Self-motivated, enthusiastic, able to take responsibility, make decisions and work on own initiative.
* Ability to work as a member of a team.


What’s in it for you?

* Local Government Pension Scheme
* Cycle to Work Scheme (Salary sacrifice)
* Subsidised Gym Membership
* Excellent Training and Development Opportunities (dedicated budget)
* Staff parking available
* Health-related benefits including subsidised health scheme
* On-site restaurant facilities and FREE early morning coffee/tea and toast


How to apply

To apply for the role of Safeguarding & Wellbeing Officer please click “Apply Now” to complete an online application form. If applying via a jobs board, you will receive an e-mail and link directing you to our application form on the NSCG website.

Closing date for completed applications: 9 November 2025.

This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college-based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. NSCG is an equal opportunities employer and welcomes applications from all sectors of the community.

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