Are you ready to take the reins of a high-performing service division? This is a rare opportunity for an experienced Service Manager to step into a senior operational role leading a large, skilled, and motivated team delivering first-class pest control solutions across the region.
Our client, a national name with a trusted local reputation, is known for setting the benchmark in service excellence. They're now looking for a hands-on, commercially astute leader to head up a team of 5 Team Leaders and around 40 Service Technicians - driving performance, quality, and customer satisfaction across a thriving division.
What You'll Be Doing as Service Manager:
Leading, coaching, and developing a large field-based team to deliver outstanding service across all KPIs.
Managing operational performance, including response times, contract delivery, audits, and escalations.
Overseeing stock control, training, and supplier management in collaboration with wider business functions.
Recruiting, mentoring, and performance-managing staff to build capability and maintain operational excellence.
Ensuring the highest standards of health & safety, compliance, and customer care at every level.
What We're Looking For
A proven track record in managing large, geographically dispersed service teams.
Experience in pest control, facilities management, or a similar field-based service environment.
Strong leadership with a knack for coaching and motivating teams to perform at their best.
A commercially focused mindset, with the ability to balance service quality and efficiency.
Excellent organisational skills and confidence in managing multiple priorities across a fast-paced operation.
What's in It for You
Join a market-leading organisation with a fantastic reputation in the industry.
Work alongside experienced professionals who take pride in what they do.
Access continuous development and career progression opportunities.
Receive a competitive salary, performance-related bonus, and a comprehensive benefits package including pension, life assurance, and healthcare cash plan.
If you're a strategic operator who thrives on leading people, driving standards, and improving performance, this is your next big move.
Apply today to find out more about this exceptional leadership opportunity in Orpington as a Service Manager!
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