Salary: £23,000 - 28,000 per year Requirements: Familiarity with Microsoft Office Suite Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus A structured and methodical approach to tasks with strong attention to detail Flexibility in working hours, with a willingness to provide out-of-hours support when required Excellent communication and interpersonal skills, with the ability to articulate technical information clearly Knowledge of operating systems, networking, and relevant technologies Responsibilities: Answering user calls and emails, providing timely and effective technical support Collaborating with other teams to identify and resolve recurring issues Testing and troubleshooting user-reported problems and communicating findings to internal teams Assisting with onboarding and rollouts of new products Monitoring and managing outstanding support tickets, providing updates as necessary Maintaining accurate records of support requests and resolutions in our ticketing system Adhering to ITIL best practices and escalating unresolved issues when needed Technologies: Support ITIL JavaScript PowerShell Python SQL More: We are excited to offer the opportunity to join our dynamic team as a Client Service Executive in the heart of the technology sector. This full-time role is based in the City of London, near Liverpool Street Station, and provides a supportive work environment with a focus on work-life balance and flexibility. Employees enjoy a comprehensive benefits package, including annual leave that increases with service, overtime pay, additional time off for birthdays, and opportunities for career growth and professional development. If you are a tech-savvy problem solver with a passion for delivering outstanding customer service, we would love to hear from you! last updated 8 week of 2026