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Supervisor

Norwich
Glen lodge
Supervisor
£45,000 - £55,000 a year
Posted: 21 September
Offer description

Job Summary

We are seeking a dedicated and experienced Supervisor to join our dynamic team to cover Maternity leave. The ideal candidate will possess strong leadership skills and a background in the hospitality or golf industry. As a Supervisor, you will oversee daily operations, ensuring that all food preparation and service meet our high standards of quality and safety. This role is pivotal in fostering a positive work environment and delivering exceptional customer experiences.

Duties

* To ensure a high standard of general presentation and cleanliness of the workplace.
* To provide high quality customer experience and service to ensure high satisfaction levels.
* To assist your department manager and assistant manager in delivering day-to-day service, golf events & functions. Assisting with room organisation, stocking and serving for functions & daily events.
* To be familiar with the pricing and amenities on offer, being able to answer questions and upsell services.
* To be familiar with and follow directions as laid down in the Glen Lodge Bawburgh Limited company handbook.
* To comply with health & safety standards, including filling out any necessary forms/coshh and risk assessments.
* To ensure department reputations are good.

Requirements

* Proven supervisory experience in a hospitality setting is essential.
* Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
* Previous experience in serving or barista roles is advantageous.
* Strong organisational skills with the ability to multitask in a fast-paced environment.
* A passion for hospitality and delivering exceptional customer service.
* Experience in a golf club or similar environments is a plus. If you are ready to take on this exciting opportunity as a Supervisor, we encourage you to apply today

Job Type: Fixed term contract

Contract length: 13 months

Pay: £13.25 per hour

Expected hours: 40 per week

Benefits:

* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking

Work Location: In person

Application deadline: 31/08/2025

Expected start date: 15/09/2025

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