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If you are looking for a new challenge in a growing business, then read on!
What’s in it for you?
* Up to £13.25 per hour plus a share of Tronc
* Up to 33% off meals taken off duty for you and up to 6 guests
* 33% off our hotel accommodation & 20% for Friends and Family
* Development program with a clear pathway to General Manager
* Access to the lifestyle card – which provides instant access to over 5,000 discounts across various lifestyle aspects. Covering local independents, national, and online businesses, offering numerous savings opportunities. The lifestyle card is a 100% free benefit for our Upham Inn team members.
* Service Awards
* A Birthday Gift
* Refer a friend and Chef recruitment incentives of up to £1000
Front of house Team Leader Requirements
* Proven restaurant experience
* At least 18 years old due to licensing laws
* Excellent communication skills
* Strong decision-making skills
* Confidence
* Organizational skills
* General knowledge of food, wine, and beer
* Right to work in the UK
* Willingness to work flexible hours, including weekends and holidays
Responsibilities of the Front of House Team Leader:
* Lead and motivate the team, ensuring teamwork and high standards
* Conduct pre-shift briefings, training on new products and promotional activities
* Implement and promote promotional activities
* Support and coach team members to upsell
* Address issues promptly and professionally, consulting the general manager when needed
* Lead by example to deliver exceptional customer service
* Coordinate with kitchen and door teams to ensure consistent service
* Assist in daily operations to ensure efficiency
* Participate in ongoing training and development
* Be eager to embrace new opportunities
As a Front of House Team Leader, demonstrate passion and energy to develop team members, resulting in excellent customer service and standards.
What do we do?
We own a collection of beautiful, individual premium pubs across Southern England, located in idyllic settings in villages and towns. We pride ourselves on being the local quality pub, serving high-quality, fresh pub food in a cozy atmosphere. Many of our pubs feature charming bedrooms. Recently, we launched Harper’s Steakhouse, a premium American Steakhouse brand.
It’s an exciting time to join us!
Upham Inns is growing, and we want you to grow with us. We are investing in our business and seeing great results. We aim to expand our pub family and are seeking passionate individuals to join our team.
We are looking for great people to join us
Our company supports you while caring about your individual needs. We are a friendly, hands-on team passionate about running excellent pubs. We seek like-minded people eager to work and grow with us.
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