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Senior business travel consultant

Crawley
C&M Travel Recruitment
Business travel consultant
Posted: 14 June
Offer description

Senior Business Travel Consultant

This exceptional travel company have an opportunity for an experienced Senior Business Travel Consultant join them to work across several prestigious accounts. In this role you will be using your travel & flights expertise and exquisite customer service to respond to client enquiries to book a variety of travel arrangements for VIP's, groups and individual travellers. This is an amazing opportunity to join this fast paced and innovative travel company with a highly competitive salary. Hybrid working.


Senior Business Travel Consultant - Role & Responsibilities:

* Working with Executive Assistants to book and manage travel arrangements for VIP's and individual travellers including flights & hotels.
* Work with travel co-ordinators to book travel for groups, using a combination of group, nett & published fares for worldwide tours.
* Build and maintain excellent relationships with both clients and suppliers - providing a bespoke tailor-made, efficient end to end service.
* Make reservations using the GDS ensuring all information is accurate and all additional seating / baggage etc requirements have been made.
* Apply appropriate fares and issue tickets and documents with the specified time frame including re-issuing and refunding where appropriate.
* Dealing with customer questions and issues arising, ensuring a timely response and satisfactory outcome.
* Ensuring timely issuing of invoices and responses to accounts team for ticketing / ADMS & invoicing queries.


Senior Business Travel Consultant - Skills & Experience Required:

* Experience in a business / corporate, groups / or leisure travel role (MUST have GDS expertise)
* Experience working with VIP's would be advantageous
* Excellent fares, ticketing and reissues knowledge
* GDS proficiency (Sabre / Amadeus or Galileo)
* Outstanding organisational and customer service skills
* Excellent communication & relationship management skills.
* Highly motivated with ability to thrive in a busy environment


Senior Business Travel Consultant - Key Benefits:

* Salary according to experience (circa £35k +) with bonuses
* Monday to Friday - 9 to 5.30
* Hybrid working
* Fantastic opportunity to join this market leading prestigious travel company.


To apply for the role of Senior Business Travel Consultant, please apply online or email your CV to .

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