Senior Club Assistant - Padel Facility Location: Birmingham Salary: Up to £28,000 up to 10% bonus Contract: Full-time, permanent We're recruiting a Senior Club Assistant to join the founding team at a brand-new outdoor padel facility opening on a university campus. This hands-on role is ideal for an experienced Leisure Team Leader or Duty Manager looking to step into a new challenge within a growing sports environment. Working closely with the Club Manager, you'll support the smooth day-to-day operation of the club, help deliver an excellent customer experience, and contribute to building a welcoming, community-led padel facility. This is a front-facing, active role with clear opportunities to develop into more senior operational or leadership positions over time. About The Padel Loft The Padel Loft is the UK's only university-dedicated padel operator, delivering accessible, affordable and community-led padel clubs in partnership with universities. Our new three-court outdoor facility at Aston University is part of our expansion across UK campuses, offering long-term career development within a fast-growing sports brand. What you'll be doing Supporting daily operations including bookings, court schedules and customer queries Delivering a warm, inclusive front-of-house experience Assisting with events, leagues, social sessions and club activity programmes Helping grow and engage the club community through member communications and messaging groups Supporting social media and local marketing activity Maintaining high standards across the facility, including presentation and basic H&S checks Acting as duty lead during allocated shifts and supporting the Club Manager where needed Assisting with performance tracking and operational reporting Supporting corporate, group and society bookings on-site What we're looking for Experience in a customer-facing, operational or team-support role (leisure, hospitality or sport is ideal but not essential) A confident, friendly communicator who enjoys working with people Strong organisation skills and the ability to juggle tasks during busy periods A proactive, hands-on mindset Willingness to work evenings and weekends Interest in sport and active lifestyles (padel experience not required) Ambition to grow and develop within a fast-moving sports business What's on offer Salary up to £28,000 Performance bonus up to 10% 20 days annual leave bank holidays your birthday off Discounts on court bookings, retail and services Pension scheme and standard benefits Learning and development opportunities, including coaching qualifications Career development opportunities as the brand grows, with potential progression into more senior roles.