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Food service assistant

Birmingham (West Midlands)
Sodexo
Food service assistant
Posted: 13h ago
Offer description

Check your local transport links here: Plan Your Journey | Traveline - B1 2AX

* 37.5 hours per week
* 5 out of 7 (shift 0630 - 1430)
* £12.21 per hour


Job Introduction

To deliver high standards of catering and cleaning services across designated areas, ensuring excellent customer service, compliance with Health & Safety and Food Safety procedures, and adherence to the Service Level Agreement (SLA).


Key Responsibilities

* Carry out catering and cleaning tasks efficiently, including daily, weekly, quarterly, and annual duties.
* Maintain a high standard of cleanliness in kitchens, catering stations, stores, and equipment.
* Use cleaning equipment, materials, and chemicals safely following correct training.
* Report any maintenance, equipment faults, or hazards immediately.
* Ensure appropriate safety signage is displayed at all times.
* Maintain personal hygiene and wear provided uniform and PPE correctly.
* Receive, check, and store deliveries following stock rotation procedures (FIFO).
* Replenish catering stations (tea, coffee, milk, sugar) and operate tills as trained, including cash handling.
* Follow profit protection procedures.
* Participate in training and maintain knowledge of Health & Safety, Food Safety, COSHH, HACCP, and site procedures.
* Handle customer complaints professionally and report to the Café Supervisor.
* Assist with reception, mail, furniture movement, and miscellaneous tasks as required.
* Be flexible to cover additional hours due to holiday or sickness.
* Complete relevant paperwork and secure working areas at the end of the day.

Please note: This is not an exhaustive list; additional responsibilities may be required.


What Were Looking For


Essential

* Adherence to Health & Safety and Quality procedures at all times.
* Ability to identify task standards and complete work to required outcomes.
* Team player with willingness to support colleagues in achieving goals.


Desirable

* Ability to work independently and use initiative.
* Previous experience in catering, cleaning, or facilities support.


What we offer

* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!


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