Senior Parts Advisor
1. Location: West Bromwich
2. Salary: £13.20 per hour (Circa £29,000 basic)
3. OTE: £32,000+
4. Hours: Monday to Friday, 8:00am – 5:00pm (42.5 hours per week)
5. Contract: Full-time, Permanent.
Join the UK’s Largest Commercial Main Dealer Group!
Are you ready to take the next step in your career with a company that has been at the heart of the commercial vehicle industry for over 100 years? This is your opportunity to join a well-established, family-run business that operates across 13 locations and represents some of the most respected names in commercial vehicles.
We are currently recruiting for an experienced Senior Parts Advisor to join our client's dedicated team based in West Bromwich. This is an excellent opportunity for a driven individual who thrives in a fast-paced commercial dealership environment and is passionate about delivering exceptional customer service.
You’ll be supporting an extensive range of light and heavy commercial vehicles, including panel vans, chassis cabs, 4x4s, electric vans, and trucks — all tailored to support diverse fleet requirements across multiple industries.
Key Responsibilities as a Senior Parts Advisor:
6. Deliver outstanding service to customers both face-to-face and over the phone
7. Manage parts enquiries and orders in an accurate and timely manner
8. Organise and prioritise workload effectively to meet daily and weekly targets
9. Maintain high standards of performance and professionalism across all tasks
10. Support and collaborate with colleagues to achieve department goals.
What We’re Looking For in our Senior Parts Advisor:
11. Previous experience in the commercial automotive industry, ideally in a parts or service environment
12. Solid understanding of parts ordering, invoicing, and payment processes
13. Confident using Microsoft Office (Word, Excel, Outlook)
14. Excellent communication skills and a clear, professional telephone manner
15. Outstanding organisational and administrative abilities
16. A customer-first attitude with a proactive and enthusiastic approach.
Benefits for the Senior Parts Advisor:
17. Competitive hourly rate with overtime available
18. Bonus scheme
19. Healthcare scheme
20. Cycle to work scheme
21. Recruitment incentive awards
22. Enhanced holiday entitlement with length of service.
Why join our client?
23. Be part of the UK’s largest commercial main dealer group
24. Join a trusted, family-run company with over 100 years of success
25. Work with a wide variety of commercial vehicles, including electric models
26. Real career progression opportunities across a multi-location organisation.
If you are interested in this fantastic Senior Parts Advisor opportunity and want to hear more about other roles in the West Midlands area, contact Archie Lawson at Perfect Placement today. He helps job seekers in developing their careers in the Motor Trade.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career