Store Manager
Step into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop’s success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales?
Location: Centre Court Shopping Centre, Wimbledon, SW19 6YA.
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with the Area Manager to put our local business strategy into place, continuously reach performance targets, and take charge with effective leadership. The role involves: responsibilities such as:
* Setting daily objectives and actions to drive KPIs and develop monthly plans.
* Managing inventory, store administration, and day‑to‑day operations.
* Leading and coaching the team to deliver excellent customer experience.
* Driving employee wellbeing and engagement through regular 1‑to‑1’s and celebrating success.
Qualifications
* Prior relevant Store Manager experience or equivalent within retail or hospitality.
* People management skills (communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision‑making and problem‑solving abilities.
Benefits
* Training and development opportunities.
* Competitive bonus scheme.
* Rituals employee discount.
* Quarterly product allowance.
* Numerous wellbeing initiatives and EAP.
* Company & team events.
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