Overview
Community Wellbeing Officer – Essex County Fire and Rescue Service
Job Title: Community Wellbeing Officer
Contract: 12 Month FTC / Secondment*
Working Hours: 37
Salary: £38,220.00 – £40,777.00
Location: Rayleigh Weir and in the community
Closing Date: 26th September 2025
*This role is a fixed-term opportunity. If the role is extended (or made permanent), the extension or permanent position may be offered to the successful applicant ahead of any further recruitment process.
Role
Are you passionate about protecting and supporting the wellbeing of vulnerable people in Essex? As a Community Wellbeing Officer within the Prevention department, you’ll work collaboratively with the East of England Ambulance Service (EEAST) and other partners to deliver urgent care, fire safety, and health guidance to those most at risk. You’ll play a vital role in safeguarding life, property, and the environment, responding to emergency calls and providing compassionate support to residents.
Responsibilities
* Responding immediately and safely to urgent incidents (Category 1, 3, and 4) as per EEAST procedures
* Assessing and administering first aid and medical procedures within your training and certification
* Communicating patient history and treatment to Clinical Advice Line (CAL) and EEAST Control Centre, completing care records
* Delivering person-centred fire, health, and safety visits to vulnerable individuals in their homes
* Providing advice and guidance, enabling access to appropriate support and making needs-based referrals to partner agencies
* Collaborating with multi-agency partners to reduce risk and improve wellbeing for residents
* Reporting and evaluating data to inform stakeholders and support interventions
* Providing immediate aid to those at risk from life-threatening symptoms
* Participating in ongoing training and development, including mandatory annual requalification
* Maintaining operational vehicles, equipment, and PPE to ensure readiness
* Practising and promoting inclusive access to services, upholding equality, diversity, and the Core Code of Ethics
* Ordering, installing, and maintaining technical equipment for fire, health, and safety interventions
* Building relationships with partner agencies
* Supporting campaigns and events within Essex’s diverse communities
* Ensuring compliance with Health & Safety, Risk Management, Business Continuity, and Safeguarding policies
* Protecting personal information in line with the Data Protection Act 2018
* Working as part of a team, travelling and working across Essex
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