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Supervisor/Team Leader (Operations - Repairs, Maintenance and Voids), Welwyn Garden City
Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Views:
4
Posted:
06.08.2025
Expiry Date:
20.09.2025
Job Description:
Permanent Full Time
We are looking to recruit a Repairs Supervisor to join us, based in Hertfordshire.
About the Role
Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPIs. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost, and budget constraints.
You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You'll hold regular review meetings and coach, mentor, and motivate staff, ensuring development needs are identified. You'll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dissatisfaction.
Key attributes to this role are as follows:
Social Housing and Gas Breakdowns, Compliancy, Installations, and Cyclical Maintenance background.
Operational management experience/service delivery in Gas delivery - managing operatives and subcontractors performance and KPIs.
Can-do attitude and attributes perfected to deliver first-time fix solutions.
Delivering a compliant, safe, and resilient service.
Delivering services within budget.
Strong track record of managing multi-site workforces.
No hybrid working, must be able to work from main office located in Hertfordshire.
Good level of written English, e.g., ability to write responses to complaints.
Good communication skills, e.g., ability to communicate with different stakeholders at different levels.
Ensure best practice prevails throughout the Region's activities.
About You
Candidates will have a Social Housing - Gas Breakdowns, Compliancy, Installations, and Cyclical Maintenance background, with service delivery experience in Gas delivery.
With sound knowledge of construction methods, technology, and materials, you'll have excellent time management, IT, and influencing skills, as well as a proactive and flexible approach.
We are looking for someone who can manage operatives and subcontractors' performance, who can deliver a compliant, safe, and resilient service. It's vital you have valid competency in Gas service delivery, along with experience of inspections, quality assurance, and governance of gas activities, including record keeping.
You must hold a full UK driving license for a minimum of 12 months. Please note you must be able to work from main office located at Maida Vale as well.
Company Van (work use only)
Profit Share Discretionary Annual Bonus Scheme
Enhanced Pension Plan
Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio, and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Loyalty & Values Awards
Funded Professional Subscription
Company Uniform
About Us
Morgan Sindall Property Services provides integrated asset management for housing associations and local authorities, focusing on improving residents' living conditions and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliance services, and planned maintenance works.
With over 1000 employees, we focus on a culture that puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first.
Build your career with a leading property services company, where we recognize that diversity of thought and talented people are key to our success.
MSPS is proud to support the resettlement of armed forces personnel.
Please refer to the full Job Description upon completing your application.
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