Facilities Manager
* Location: Isle of Wight
* Job Type: Full-time
* Reporting to: Regional Facilities Manager
Join our Clients team who are dedicated to creating unforgettable learning and adventure experiences that significantly impact the lives of young people. As a Facilities Manager, you will support the General Manager by overseeing site Facilities Management, including maintenance and cleanliness for both guests and colleagues. This role involves line management of Facilities Operatives & Housekeepers, managing on-site contractors, and ensuring exemplary customer service through strategic refurbishments and compliance with statutory regulations.
Day-to-day of the role:
1. Deliver a high-quality, fun, and safe guest experience, maintaining the highest standards of safety and cleanliness across all areas.
2. Manage guest queries and asset-related issues, ensuring the cleanliness and maintenance of rooms.
3. Coordinate timely, on-site maintenance works with minimal disruption to guests, ensuring safety and readiness of activity bases.
4. Implement policies, services, and standards developed by the support centre to maintain high standards of site presentation.
5. Oversee daily housekeeping activities, ensuring efficiency and adherence to guest itineraries and special requests.
6. Ensure facilities operations comply with statutory laws, regulations, and company policie...