Overview
LGC Standards, part of the LGC Group, is a global leader in reference materials, proficiency testing, and quality assurance tools supporting analytical science in more than 120 countries. As the UK’s designated National Measurement Institute, LGC upholds the highest scientific and quality standards, enabling safer products, improved analytical data, and high-confidence decision-making across Pharma, Biotech, Environmental, and related industries. Science for a safer world.
Location
This role can be based from any of the following locations: UK or Ireland.
Job Description
We are looking for an Account Manager at LGC. In this role you will be part of a skilled team dedicated to flawless customer service and revenue growth in our Standards business. This position involves Reference Materials and Analytical Standards product lines and is based at our location in UK or Scotland.
Responsibilities
* Build and maintain robust relationships with key internal and external collaborators.
* Identify and close new opportunities, whether self-generated or acquired from marketing-qualified leads.
* Collaborate with additional LGC team members, such as end-market sales managers and quoting specialists, to provide outstanding customer service and achieve the highest level of customer experience.
* Partner with strategic account managers to plan and conduct customer reviews for relevant sites at specific strategic accounts.
* Apply LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline, and sales forecasts accurately and promptly.
* Develop an in-depth understanding of key LGC products and their applications.
* Achieve and surpass assigned sales goals for LGC Standards.
* Engage actively with customers through various channels (e.g., email, phone calls, in-person visits) to qualify leads, convert prospects, follow up on quotations, and drive new sales. Maintain CRMs with up-to-date customer information.
* Grow awareness of the LGC Standards brand by coordinating and attending exhibitions, seminars, and other events, representing the company during working hours.
Qualifications
* A B.S. in chemistry, physics, biochemistry, biology, or an equivalent field is preferred.
* At least 5 years of experience selling technical products used in research laboratories is required. Prior success in key account management with central procurement is a plus.
* The ability to read and interpret RFQs, contracts, operating and maintenance instructions, and procedure manuals.
* Experience with customer relationship management platforms, such as Salesforce and Desk. Proficiency in Microsoft Office products is a plus.
* Outstanding commercial awareness and planning abilities.
* A demonstrated history of achieving and surpassing sales goals.
* Proficiency in English. Proficiency in other languages is a significant advantage.
* Willingness to travel within EMEA as required.
We look forward to your application!
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