The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
* Communicate updates and progress of work, completing the required paperwork electronically and manually.
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work, and COSHH Records, are adhered to during your daily work.
* Comply with stock ordering and auditing procedures so that relevant parts are available to fulfil job requirements.
* Maintain the required gas qualifications including minimum CCN1, CENWAT, HTR1, CKR1.
* Provide out of hours evening and weekend cover on a rota basis.
* Maintain a friendly and professional attitude to build strong relationships with clients & tenants.
* Complete all necessary criminal and reference checks before starting work.
Hours & Schedule
5 days per week (Mon – Fri) 8am to 5pm – 40 hrs. 1 hour for lunch daily. Call out rota to cover evenings and weekend work.
Benefits
* Company vehicle and fuel card
* Support provided for professional qualifications
* Employee wellbeing programme, occupational health support, telephone support – counselling for staff
* Service level awarded annual leave
* Enhanced maternity & paternity packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy – platform for development, career progression
* Employee Voice programme
* Social activities for all teams
* Sureserve Legends – celebrating the fantastic ways in which our employees live our values
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