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Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed. Both count. Both are us.
What we achieve together
* Providing a high level of administrative and operational support to the Service Director, ensuring the smooth running of day-to-day operations.
* Assisting the Service Director with the management of their direct reports, setting tasks, meeting deadlines and organising reports, including managing diaries, meeting requests and emails.
* Preparing business documents and presentations for meetings, including sourcing content, producing meeting documents, minutes and agendas.
* Proactively staying involved and up-to-date with market and industry developments to provide key insights to the Service Director.
* Developing and maintaining knowledge of the business, including strategy, key projects, initiatives, customers, and stakeholders, and supporting business projects as required.
* Proactively handling travel bookings and other administrative duties such as expenses, printing, photocopying, and ordering stationery.
What makes us successful together
* Proven experience in a similar Executive Assistant or Personal Assistant role, ideally supporting senior leadership.
* Strong organisational skills with the ability to manage multiple priorities and tight deadlines.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools (e.g., Teams, SharePoint).
* Ability to work with discretion, integrity, and professionalism.
* Experience working within a service, operations, or field-based business environment is advantageous.
What you can count on
* We offer our employees an attractive remuneration package, 25 days holiday plus bank holidays, and bonus opportunities.
* We offer a generous pension scheme to provide greater financial security upon retirement.
* We are in the 7% of UK businesses that have received the gold award from Investors in People (IiP).
* For our employees’ peace of mind, we provide death in service benefits and the option of subsidised private healthcare.
* We pride ourselves on our Family Friendly Policies, supporting employees during important life events.
* Our onsite Bistro and Coffee Bar are great places to enjoy social time with colleagues, offering comfortable seating, healthy subsidised meals, and refreshments.
What makes us special
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services, and efficient gas heating appliances, offering energy-saving solutions.
Sustainability is integrated everywhere at the Vaillant Group—in the office, production sites, and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility—for our future and our planet. We promote your personal development so you can act with passion, and together we can ensure a better climate.
Become part of the Vaillant Group and help us shape the future of heating!
We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.
We care about our planet and aim to work carbon-neutrally. For this reason, we can only accept online applications.
Let's save the environment together and eliminate paper applications.
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