Join Our Team as a Pharmacy Technician!We are looking for an enthusiastic and motivated Pharmacy Technician to join our friendly GP practice team. This is an exciting opportunity to play a key role in improving patient care through medicines optimisation, repeat prescription management, and supporting our clinical and administrative teams. If you are passionate about making a difference in primary care and enjoy working in a supportive, patient-focused environment, we would love to hear from you.
Main duties of the job
Support the safe, effective, and efficient use of medicines across the Practice.
Manage and process repeat prescription requests, ensuring accuracy and timeliness.
Conduct medication reviews under the guidance of our Clinical Pharmacist or clinicians.
Reconcile medications following hospital discharges, outpatient appointments, or care transfers.
Provide advice to patients on the safe use of medicines and promote medicines adherence.
Assist in implementing prescribing policies, audits, and quality improvement initiatives.
Support clinicians with medicine queries and formulary decisions.
Ensure compliance with local and national medicines management protocols.
Liaise with community pharmacies, secondary care, and other healthcare professionals to ensure continuity of care.
Maintain accurate patient records and contribute to data collection for clinical reporting and audits.
About us
Are you looking to be part of a fun, forward-thinking, and supportive team? The Crouch Oak Family Practice is a well-established, vibrant training practice located in the heart of Addlestone, and we are on the lookout for an enthusiastic, motivated team player to help us continue delivering top‑notch patient care.
Job responsibilities
JobPurpose and Main Duties
ThePrimary Care Pharmacy Technician will work alongside the Practice ClinicalPharmacist to support the Practice clinical team in all aspects of prescribingand medicines safety.
Thepurpose of this role is to support improvements to maximise safe and bestpractice in prescribing and improve the quality of patient care. You will be apoint of contact for patients enquiries regarding their prescriptions. Thepost holder will help patients to get the best from their medicines throuheffective medicines reconciliation after discharge and on other transfers ofcare, identification of patients potentially suitable for repeat dispensing,providing assistance in the monitoring of high‑risk and high‑cost drugs, andhandling of prescription queries within the areas of competence.
Therole will also include training and development of practice based prescription clerks and administrators to support improved co‑ordination and effectivepharmacy administration within general practice, especially with relation torepeat prescribing systems and processes.
JobDuties
Supportto the Practice Clinical Pharmacist and Practice clinical team to provide asafe and effective repeat prescribing service.
Complywith legal and professional requirements and with safe systems of work forre‑authorising repeat prescriptions, including requesting biometric monitoring and blood tests.
Co‑ordinatemedication review appointments and any changes of medication as advised by theclinical team.
Liaisewith pharmacies on the supply of prescribed drugs, alert clinicians of anysupply issues and forward recommendations of alternatives .
Medicinesreconciliation post discharge and on other transfers of care.
Bringqueries to clinical team to include under or over usage.
Dayto day handling of prescription queries within area of own competence.
Deliveryof training and development to practice based prescription clerks andadministrators/PCN care coordinators to support improved co‑ordination and effective pharmacyadministration within General Practice.
Useand maintain information reporting systems and databases relevant to theposition including incident reporting, prescribing data and patient outcomes.
Participatein practice meetings, and other meetings to improve engagement of the role andto promote issues relevant to prescribing.
Liaisewith multidisciplinary team, prescribing support team, community pharmacy andhospital pharmacy teams.
Handlefunction specific information, which may be sensitive, complex or confidentialand appropriately recording, transferring and/or coordinating such informationin accordance with the GDPR; Caldecott Guidelines and the Confidentiality Codeof Conduct.
Beresponsible for the organisation, planning of own workload to meet setdeadlines.
UtiliseGP practice clinical systems to conduct prescribing audits.
Supportthe clinical pharmacist with the work required under Surrey ICB MedicinesManagement Incentive Scheme.
Supportthe Clinical Pharmacist in shared care monitoring and processes.
Incollaboration with practice Clinical Pharmacist and GP Prescribing Lead ensurethat all major MHRA drug alerts, where appropriate and within levels ofcompetence, are acted upon within practices over an appropriate time frame andto advise on any medication changes that occur as a result
Undertaketraining and development, to ensure the required knowledge and skills forpractice based work.
Escalateproblems or issues to line manager that require additional support or input.
Carryout other duties which are appropriate to the skills and competencies of thepost holder and grade of the post as the priorities of the service change .
Establishand maintain effective working relationships with GP practices, staff and otherhealthcare professionals.
Thepost holder will develop a culture that promotes equality and values diversity.The post holder must be aware of and committed to the Equality and Diversitypolicies of the practice and comply with all the requirements of these policiesand actively promote Equality and Diversity issues relevant to the post.
Ensurethe principles of openness, transparency and candour are observed and upheld.
Thepost holder will have, or acquire through training provided by theorganisation, the appropriate level of safeguarding and knowledge, skills andpractice required for the post and be aware of and comply with theorganisations safeguarding protection policies and procedures.
Person Specification
Experience
* - Previous experience of working within a patient facing role
* - Experience of using NHS information systems
* - Experience of the GMS contract and Medicines Management Incentive Schemes
* - Experience of prescribing/clinical systems
Quality/Attributes
* - Continued commitment to improve skills and ability in new areas or work
* - Self motivated and able to work collaboratively and independently
* - Ability to work flexibly
* - Understanding of clinical governance and risk management
* - Awareness of Medicines Management agenda
* - Knowledge of audit and research
Knowledge and personal skills
* - Excellent communication skills both verbal and written
* - Good organisationals skills
* - Ability to work under pressure
* - Ability to work as part of a team
* - Motivational and negotiation skills
* - Ability to prioritise and organise workload
* - Ability to make decisions
* - Teaching skills
Qualifications
* Registered with GPhC as a Pharmacy Technician
* Medicines Reconciliation Certificate or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr