My client is a Top 40 firm of Chartered Accountants. They provide a full range of professional services to businesses, charities, and individuals across the UK. This role is responsible for managing all credit control across the firm, ensuring timely collection of invoices and supporting the financial health of the business. Duties and Responsibilities: • Manage end-to-end credit control, monitoring aged debt and taking action on overdue invoices. • Build and maintain strong relationships with clients and internal stakeholders. • Communicate with clients professionally to resolve payment queries and disputes. • Maintain and improve credit control policies, procedures, and reporting. • Prepare regular debtor reports for management and support cash flow forecasting. • Allocate receipts, credit notes, and adjustments accurately. • Handle escalated or complex debt cases, including legal recovery if required. Skills, Qualifications and Requirements: • Proven credit control experience, ideally in a multi-entity or professional services environment. • Excellent communication and interpersonal skills. • Strong organisational skills and attention to detail. • Proficiency with financial systems and Microsoft Excel. • Ability to work independently and as part of a team. • Proactive, solutions-focused approach with confidence to challenge when needed. Benefits: &bul...