Job Description: As a Senior Service Advisor, you will play a key role in delivering exceptional customer service and supporting the aftersales department. Your primary responsibilities will include establishing strong relationships with customers, identifying opportunities to enhance the customer experience, and efficiently booking in customer vehicles for servicing.
Key Skills:
* Excellent customer service skills, with the ability to establish strong relationships and deliver outstanding care
* Strong communication skills, including the ability to effectively communicate with customers, Workshop Controllers, and technicians
* Confidence in using computers and ability to organise and prioritise work
* Able to work in a fast-paced environment, with a passion for delivering high standards of customer service
What We Offer: We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment that values teamwork and innovation.