About the University
University Information Services (UIS) provides the digital infrastructure, business information and computing services at the core of one of the world’s leading universities. The University of Cambridge is committed to using digitalisation to transform education and research, and UIS’ team of developers, designers, testers, analysts and support staff is leading this exciting work.
The Role
The Wireless Delivery Manager will join a customer‑focused team of wireless specialists, working to help 60,000 students, staff and visitors access high‑quality Wi‑Fi services. You will manage key wireless projects to implement, improve and maintain the various wireless access point installations across the University. This is an engaging opportunity to deliver critical connectivity to tens of thousands of devices daily across the collegiate campus.
You’ll collaborate with some of the finest minds in the world, sharing data, insights and expertise to make a meaningful difference to the University’s success.
What You Will Do
* Project‑manage wireless site surveys, installations and related projects.
* Manage relationships with suppliers, contractors and customers.
* Produce or approve contractor‑based wireless access point network design architectures.
* Provide logistical support and determine equipment supply requirements.
* Deliver specialist advice in wireless technologies using radio‑frequency engineering knowledge and skills.
* Work with the Wireless Operations Manager and the team to determine priorities.
* Document the team’s systems, activities and processes.
* Assist in developing business cases for new installations, products or services.
This is a two‑year fixed‑term, full‑time role usually based at the University’s West Cambridge Site, with occasional remote work. Core hours are typically 9:00–17:00, Monday to Friday, but reasonable adjustments are possible. In‑office working is expected to be a minimum of 3 days per week.
What You Will Need
* Good experience of wireless site survey and design.
* Experience with operation, management and design of enterprise wireless networks.
* Familiarity with enterprise wireless platforms such as ArubaOS and associated hardware and software.
* Strong understanding of Wi‑Fi protocols, standards and radio‑frequency engineering.
* Knowledge of network fundamentals such as DNS and DHCP.
* Excellent written and verbal communication skills.
* Demonstrable experience and passion for managing technical activities and technology delivery.
* Strong planning and problem‑solving skills.
* Ability to build relationships with University members at all levels.
* Commitment to keeping up to date with new technologies and helping colleagues develop their skills.
* Focus on delivery and a continuous improvement approach to existing services.
Benefits
* Competitive salary with automatic service‑related progression and annual cost‑of‑living increases.
* Generous annual leave allowance of 41 days per year (including bank holidays).
* Participation in a hybrid pension scheme with attractive employer contributions.
* Access to a range of shopping and travel discounts through the Cambens scheme.
Fixed‑term: The funds for this post are available for two years initially.
Applications are welcome from internal candidates who wish to apply on the basis of a secondment from their current role in the University.
We welcome applications from individuals seeking flexible working arrangements.
We particularly welcome applications from women and/or candidates from a BME background for this vacancy as they are currently under‑represented at this level in our department.
To apply, click the ‘Apply’ button below to register an account with our recruitment system (if you have not already) and apply online. Please quote reference VC48899 on your application and in any correspondence about this vacancy.
For more information about this role, informal enquiries can be directed by email to Alexander Cox, Wireless Operations Manager, at ambc2@cam.ac.uk.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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