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Front desk team member

Castle Douglas
Dgwgo
Team member
Posted: 28 June
Offer description

JOIN OUR TEAM AT ERNESPIE FARM!
Front Desk Team Member

We’re looking for a friendly, confident and organised person to join our Front Desk team at Ernespie Farm. This role is all about giving our guests a warm welcome, managing bookings and enquiries, and helping keep everything running smoothly from the moment visitors arrive.

Key Responsibilities:

Greet guests with a friendly, professional welcome
Handle admissions, ticket sales and basic till use
Manage phone and email enquiries
Provide information about the farm, restaurant and events
Support the team with admin or front-of-house tasks
Keep the front desk area clean and inviting

What We’re Looking For:

A person with great communication skills
Someone organised, reliable and comfortable using basic tech
Able to multitask in a busy, family-friendly setting
Positive, can-do attitude and team spirit
Previous customer service experience is helpful, but not essential — we provide full training.

Tagged as: customer service

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