Vacancy NameSenior Buyer - Various CategoriesVacancy NoVN308Job TypePermanentLocationHatfieldJob Details
We’re Ocado Retail. We’re the people powering Ocado.com, the UK’s fastest-growing grocer, and Zoom by Ocado, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.
We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring our best selves, and Challenge what's possible .
We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of tomorrow, today.
Buying at Ocado Retail
The Buying Team is responsible for putting the customer at the heart of everything we do, truly living and breathing what our customers want to see when they shop with us! Our team of Buyers curates their ranges to deliver the unique customer experience gleaned from the largest range in the industry. They analyse consumer buying patterns, predict future trends, and work alongside our suppliers to maximise our offering to our customers. All of this is coupled with regularly reviewing performance indicators and profitability to manage the performance of their categories. No day is the same as our Buyers continually work to ensure we offer the right products, at the right time in the right place!
We're looking for Senior Buyers across various categories. As a Senior Buyer you will be responsible for ensuring your supply base and the product range is optimised, proactively using data and analysis to maximize performance to and drive sales, profitability, and share growth to support the overall Ocado Retail strategy and goals.
What you'll do
1. Manage the category P&L and deliver against KPIs
2. Complete category reviews to refine range and align to the business and category strategy, and support L1s in delivering their category reviews
3. Plan and deliver trade, promotions, and events plan
4. Identify opportunities to drive customer penetration
5. Identify opportunities to improve all-in margin, negotiate with suppliers to deliver savings
6. Negotiate with suppliers to agree and deliver market-leading plans aligned to the customer plan and category strategy.
7. Analyse and assess performance issues and opportunities using data and reporting tools, devise and implement solutions
8. Identify, analyse and source first-to-market / Ocado exclusive product innovation using customer, market and supplier insights to guide decision making
9. Develop category strategy with support from SBM / HoB
10. Ensure range changes are aligned with the category and business strategy
11. Manage and review the performance of a complex supplier base through communicating and developing relationships with suppliers to drive engagement and performance
12. Work closely with merchandise planning and the supplier base to ensure best-in-class availability
13. Identify and create plans to mitigate potential issues/events that may impact the supply
14. Work closely with suppliers and the quality team to ensure product quality meets Ocado requirements
15. Manage and provide day-to-day coaching and feedback to category assistants to ensure they exceed their targets
16. Adhering to all Ocado policies, storage, and handover protocols and successfully completing all of your training so that you have zero GSCOP breaches. Ensuring all agreements are recorded in writing, reporting GSCOP complaints to Legal within 48 hours of receipt
17. Following our Business Code of Conduct and always acting with integrity and due diligence
Who you are
18. Significant retail buying experience and some management experience required
19. Excited about working in retail and food
20. Proficient in Excel, with prior experience working with customer, transactional or financial data
21. Leadership capability/people management
22. Influencing and stakeholder management
23. Very strong negotiation skills
24. Project management capability
25. Able to analyse complex sets of data
What We Offer You
At Ocado, we value our employees and offer flexible/hybrid working, as well as being rewarded for your contribution through our fantastic benefits.
Core Rewards
26. Annual bonus scheme - maximum opportunity dependent on the role
27. 26 Days Annual Leave plus bank holidays
28. Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
29. 50% income protection
30. 4x salary life insurance
31. 15% Ocado.com discount
32. 20% Marks and Spencer discount
33. Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service
34. Hybrid Working (2-3 days a week connecting, collaborating, and learning together without colleagues)
Health & Wellbeing
35. Private Medical Insurance
36. Critical Illness
37. DigiCare+
38. Healthcare Cashplan
39. Health Assessment
40. Dental Insurance
41. Eyecare Vouchers
42. Digital GP
43. Mental Health
Flexible Benefits
44. Tax-efficient electric vehicle leasing scheme
45. Access to a retail discount platform, providing discounts and cashback
On-site at Apollo
46. Free onsite parking and free shuttle service from Hatfield station
47. Regular socials, including Town Halls and Mixers & our ORL Summer Party
48. ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day)
49. As part of our inclusive nature, help make change within the business and join any of our Networks
Travel to Apollo
We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office!
Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE
Train : Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.
A little bit more about us
Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.
Equal Opportunity Employer
Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation and marital status.
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