Overview
Join to apply for the Night Porter, Hotel Du Vin role at Malmaison Hotel Liverpool
Night Porter, Hotel du Vin – Rate of Pay / Hours: 20 Hours, £12.67 • Type of Contract: Permanent • Location: Cambridge
About The Role
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day. You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.
Experience of working in a similar role is beneficial and experience of night shift work is essential. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. Shift patterns and contracted hours can all be discussed at interview. If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
Responsibilities
* Overseeing the running of the hotel from sundown to sunrise and maintaining brand standards
* Managing Food & Beverage operations during the night
* Welcoming guests in a friendly and helpful manner
* Cleaning public areas and preparing meeting and event spaces for the next day
* Assisting guests with luggage and handling enquiries
* Carrying out nightly Health and Safety audits
* Being organized and an excellent communicator
Requirements
Experience of working in a similar role is beneficial and night shift experience is essential. Flexibility to work evenings, weekends, and various shift patterns. Applicants should be open to interview discussions about contracted hours and shifts.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality from £65 per night
* Discounted Friends and Family Room Rate with 50% off best available rate
* 35% off your bill when you dine in Brasseries and Bistros
* Fully funded Apprenticeship programmes
* High Street Discounts and more
* Cycle to work scheme
* Healthcare Cash Plans
* Referral schemes up to £1500
* Decent uniform
* Wellness & National Campaign Days Calendar
* Wagestream – access to earned wages
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* Support from The Brain Charity; Employee Assistance Programme – free, confidential advice 24/7
About You
We are a proud sponsor of The Brain Charity and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. We are an equal opportunities employer.
Location & Timeline
Cambridge, England, United Kingdom
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Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
* Industries: Hospitality
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