About this opportunity
We are on a mission to make society a safer and more secure place. Our global community of talented individuals works together towards a safer future.
Our goal is to create an environment where everyone can reach their full potential. We collaborate, innovate, and thrive in a culture that values diversity and inclusivity.
You will play a key role in delivering projects across departments, supporting requirements gathering, configuration, testing, training, change management, and post-deployment support.
Closely working with stakeholders, Solution Architects, and Technical Architects, you will design and deploy solutions while developing your skills.
Key Accountabilities:
* Gather and document stakeholder input into clear documentation (use cases, user stories, specs).
* Configure and maintain system elements (custom objects, workflows, validation rules, etc.).
* Monitor project progress, resolve issues, and escalate when needed.
* Ensure smooth transitions from project to business as usual.
* Identify and champion process improvements and business automation.
* Apply change management and release processes.
* Foster strong communication and collaboration across teams and stakeholders.
Requirements:
* Proven Business Analyst experience and certifications.
* Full project lifecycle expertise in structured environments.
* Experience implementing systems like Salesforce or Workday.
* Strong knowledge of business processes and systems in live environments.
* Proficient in Microsoft Word, Excel, and Visio.
Preferred Qualifications:
* Experience migrating to cloud-based scheduling tools and integrating multiple systems.
* Familiarity with on-prem and SaaS solutions.