General Practice Dispenser required for busy multi site progressive general practice. Will work across 2 sites in rural Gravesham - at Istead Rise and Shorne Village Surgeries.
Main duties of the job
Normal dispensary duties, taking, processing and fulfilling prescription requests including dispensing medications to 2000 patients across the sites. Repeat prescription work for non-dispensing patients. Stock ordering, maintaining, rotating. Dealing with patients regarding medication and queries.
About us
Progressive forward thinking general practice, friendly team, family atmosphere. Providing high quality care to our patient population of 16500 patients across 3 sites. Dispensing takes place at 2 sites in semi-rural Gravesend which is where this role is based.
Job responsibilities
Job Description
Title: Dispenser
Responsible To: Dispensing Lead Partner for dispensing issues, via Dispensary Staff
Managing Partner for management issues
Responsible for: Safe and efficient preparation and dispensing of prescriptions and providing a good standard of service to the patients in line with directives laid down by the partners and practice manager.
Overall job purpose: To ensure the safe and efficient dispensing of drugs and to work as an effective and efficient team member.
1. To dispense routine repeats and dispense prescriptions from Doctors consultations.
2. To print routine repeat prescriptions.
3. To sort out queries over the telephone and at the hatch.
4. To post prescriptions after entering in the Post Book and fax some to appropriate Chemist, recording these in the fax book.
5. To work in accordance with Standard Operating Procedures.
6. To order drugs from the Wholesaler bulk order monthly and some daily.
7. To check incoming drugs and put on shelf checking dates new drugs at the back.
8. To check shelves for out of date drugs and clean shelves.
9. To record all dispensed items that are delivered by the wholesaler.
10. To count the money for prescriptions periodically and give to the Assistant Practice Manager (Finance).
11. To check all end of the month scripts count, enter in book and ensure the money balances.
12. To cover other Dispensers holiday as per rota.
13. To undertake such other duties that might reasonably be required.
14. To learn and implement new procedures as appropriate.
15. Generally to work together with other staff to ensure the smooth running of the practice.
16. The duties listed above may change in the light of developments within the practice and are subject to review. Implementation of any changes will be by mutual consent.
17. Attend practice staff meetings and dispensary meetings as requested and whenever possible.
18. To participate in continuing professional development (CPD) and annual appraisal.
19. To carry out DRUMs (Dispensing review of Use of Medicines) with patients and other items forming part of the Dispensing Quality Services Scheme (DSQS).
Person Specification
Qualifications
* NVQ 2 (or equivalent) in Dispensing.
* GCSE English and Mathematics.
Experience
* Previous experience of environment/dispensary.
* Complaints systems.
* Stock levels, usage tracking and re-ordering arrangements.
* Experience of EMIS clinical system (desirable).
* Experience of Microsoft Office software.
* Experience of dealing with the public/patients.
* Experience of General Practice/Primary Care.
Knowledge and Skills
* Advanced numeracy skills.
* Excellent keyboard and computer skills.
Quality, Attributes and Other
* An understanding, acceptance and adherence to the need for strict confidentiality.
* Ability to use own judgement, resourcefulness and common sense.
* Ability to work without direct supervision and determine own workload priorities.
* Ability to work as part of an integrated multi-skilled team.
* Pleasant and articulate.
* Able to work under pressure.
* Able to work in a changing environment.
* Able to use own initiative.
* Ability to self-motivate, organise and prioritise own workload.
* Flexibility of working hours/ able to work at the desired times.
* Experience of Primary Care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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