Overview
Pay - £7.55 - £12.21 per hour.
Our store in Trowbridge is looking for a minimum of 8 hrs per week Weekend Sales Assistant to support us over our busy weekends.
Here at Dunelm, our Sales Assistants are the foundation of our team; a vital group of people at the heart of our stores. Customer focus is our top priority. Our Sales Assistants are the first point of contact for helping customers and are always interacting with them to ensure they leave satisfied and eager to return.
16-17 £7.55
18+ £12.21
Dunelm is committed to being a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender, sexual orientation, socio-economic background, or education. We aim to create a workplace where everyone can succeed, supported by systems designed to support all colleagues. We seek applicants who share our values and celebrate diversity in all its forms.
What you'll be doing
The role involves training in all aspects of customer-facing store activities:
* Tills – Serving customers with purchases or returns, ensuring all items are complete and fragile items are securely packed for safe delivery.
* Shop floor – Helping customers find products and providing excellent service to foster loyalty and a love for our products and team.
* Hosting – Assisting customers in finding products, using our iPad systems to order items for delivery, and creating bespoke orders for curtains and blinds. You will also style departments like bedding displays to inspire customers and help them select perfect items.
* Stock and Delivery – Involving physical tasks including heavy lifting. You will focus on merchandising, updating prices, maintaining store tidiness, receiving deliveries, checking stock, and replenishing shelves, always considering customer needs.
What we'll look for in you
* Our team members support and encourage each other to create a welcoming, home-like work environment.
* We hope you are confident, empowered, sociable, and excited to work in a growing retail environment, providing memorable customer experiences.
* You should enjoy helping colleagues and contribute positively by communicating effectively with team leaders and management.
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