Overview
We are seeking a dedicated and detail-oriented Assistant Block Manager to help oversee the efficient operation of our residential properties. The ideal candidate will possess strong administrative skills and a customer-focused attitude, ensuring that all residents receive exceptional service. This role requires proficiency in various office tasks, including data entry and effective communication, as well as the ability to upsell services to enhance resident satisfaction.
Duties
* Manage day-to-day operations of the block, ensuring all administrative tasks are completed efficiently.
* Maintain accurate records through data entry and management of resident files.
* Provide excellent customer service by addressing resident inquiries and concerns promptly.
* Implement effective phone etiquette when communicating with residents and potential clients.
* Collaborate with maintenance staff to ensure the property is well-maintained and any issues are resolved quickly.
* Prepare reports on occupancy rates, maintenance requests, and other relevant metrics.
Experience
* Previous experience within property management or a related field.
* Strong administrative experience with a focus on data entry accuracy and record keeping.
* Excellent phone etiquette and interpersonal skills to effectively communicate with residents and team members.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Additional leave
* Free parking
* On-site parking
Application question(s):
* How many years property management experience do you have?
Work Location: In person