Safeguarding Officer
Up to £31,481.99 per annum
37 hours per week, Monday - Friday
Based at our dockside offices in Preston, Lancashire
What will you be doing in this role?
As a Safeguarding Officer, you’ll be providing support, advice and assistance to residents by adopting a problem-solving approach when required. You’ll be signposting tenants to other agencies for expert help and you’ll create and maintain working relationships with local authorities such as the Police and Lancashire Fire and Rescue.
What are we looking for in you?
* Using your amazing communication skills and customer service skills, you’ll comfortably deal with challenging behaviour and individuals who are in crisis.
* You’ll have a natural flair for problem solving and supporting colleagues in your team. However, you’ll also be self- motivated and manage your own caseload.
* You’ll have great working knowledge of Tenancy Management/Community Safety.
* You’ll have a great working knowledge of safeguarding and an appreciation of the importance of acting quickly and professionally to provide excellent customer care.
* To have understanding and knowledge of safeguarding, to act as a safeguarding champion and be able to recognise the support needs of residents, facilitating support and making referrals to relevant specialist services.
* You will also fully understand the importance of confidentiality
It would be great if you also had:
* Worked in a similar role within social housing
* Basic knowledge of relevant legal tools & powers
* Basic knowledge of a safeguarding and making referrals pathways
Why work with Community Gateway?
We are a values-based employer and our team are what makes us who we are. We aim for a great employee experience and that includes a range of benefits, including a generous holiday allowance beginning at 26 days plus bank holidays and including your birthday off and Christmas closure. We also offer free parking, free breakfasts, a company-paid health cash plan, reward and recognition scheme and much more. More information about our benefits can be found on the attachment below.
Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy.
A bit more about us:
Community Gateway own and manage around 7,000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.
And finally, we want to be a great place to work.so if you think you have the skills, experience and can live our values, then we want to hear from you..
If you haven't done so already, check out the candidate pack on our website for more about us and top tips for your application.
Dates for your diary:
Due to a high volume of applications, the closing date for this role has been brought forward to Sunday 12th October 2025 at midnight, with interviews held on 16th October 2025.