Title: Admin Assistant
Type: Permanent
Hours: Full Time
Salary: £25,000 (plus discretionary bonus)
Location: Inverness (hybrid work available after 6 months)
Details:
Our client is looking to appoint an Administrator with excellent customer service skills to join their team based in Inverness. Reporting to an Associate Director, this position has responsibility for supporting a team of property managers and their portfolios with the co-ordination and management of associated administration tasks. This includes responsibility for delivering a best-in-class customer service delivery model, whilst adhering to the customer excellence charter.
Main responsibilities:
Customer Experience/Engagement:
* Responsible for the delivery of the customer excellence charter.
* Building and maintaining relationships with both customers and contractors.
* Responsible for processing and distributing regular customer communications.
Admini...