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About Castore
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation, our sportswear features specialist elements to help optimise athletic performance in all conditions.
The founders’ vision is to establish Castore as a globally respected brand known for its unwavering commitment to engineering the highest quality sportswear, continuously pushing the boundaries of innovation and performance enhancement.
The sportswear market has been dominated by a few mass-market brands. Our goal is for Castore to be a premium alternative, the brand of choice for discerning athletes who demand excellence.
The Role
A Sales Associate plays a crucial role within our stores. You will be part of a dedicated team, working with premium products, engaging with customers, and achieving daily targets. Your role is to ensure customers experience the ‘Castore experience’ by providing information about our products and delivering exceptional service.
We are currently recruiting for a Sales Associate on an 8-hour per week contract.
Responsibilities
* Greeting and serving customers as they enter the store.
* Acting as an ambassador for the Castore brand.
* Providing excellent customer service at all times.
* Advising and assisting customers with their purchases.
* Handling complaints or escalating serious issues to the manager on duty.
* Conducting customer transactions efficiently.
* Replenishing stock on shelves and assisting with store deliveries.
* Monitoring and reporting on KPIs, such as in-store orders and e-receipts.
* Identifying opportunities for upselling and add-on sales.
Skills & Qualities
* Ability to succeed in a sales-targeted environment.
* Capability to work independently or as part of a team.
* Excellent written and verbal communication skills.
* Proactive problem-solving skills.
* Friendly and positive attitude.
What We Offer
* An opportunity to build a career with a fast-paced, high-growth brand.
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