Join to apply for the Senior Housing Solutions Officer role at Runnymede Borough Council
About the role
This an exciting opportunity to join Runnymede Borough Council as we continue our positive work preventing homelessness and ending rough sleeping in the area. As the Senior Housing Solutions Officer, you will:
* Carry out initial assessments of individuals circumstances
* Provide tailored advice to enable the applicant to resolve their housing difficulty
* Confirm the duties the Council owe to the applicant in writing
* Continually review and update the advice and support we are able to provide to the applicant
* Provide a full housing solutions service, offering advice and assistance
* Make enquiries to satisfy yourself of the facts of the application
* Make lawful decisions in accordance with the legislation
* You will have a manageable level of cases
* Quality check and provide case sign off
* Deputise for the Housing Solutions Manager
About you
You will be joining a supportive, friendly team and will reporting directly to the Housing Solutions Manager. We are looking for a capable and ambitious individual to join our team who can provide excellent customer service to support us to continue delivering first class housing solutions services. We are looking for exceptional candidates with a range of skills including:
* Excellent working knowledge of the Housing Act 1996 (as amended)
* Experience of carrying out detailed assessments
* Good quality communication, both verbal and written
* A team player
* Encourages strategic thinking
* Able to work well under pressure
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision.
We have an exceptional Housing Solutions team that has achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service.
You will have the opportunity to contribute to the implementation and performance of the Council’s Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team.
* Hybrid working 3 days in the office, 2 days working from home
* Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave
* 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
* Excellent Pension Scheme
* Free Parking
* Training and development opportunities
* Payment of one professional membership per annum
* Cycle to work + further related discounts
* Season ticket loan
* Health and Dental insurance plan after 3 years’ service
For more information please contact Andreas Efthymiou, on Andreas.Efthymiou@penna.com / D +44 (0) 7546 415 794
How to Apply
* Upload your CV under “Please select one of the options below.”
* Complete the short mandatory fields on the next page.
* Use ‘Add Attachments’ to upload your Supporting Statement and any other documents.
* Ensure both CV and Supporting Statement are uploaded before submitting your application.
You can download the full role profile here: Job Description
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Government Administration, Housing and Community Development, and Housing Programs
Note: This posting may display additional related roles and location information that is not required for application. The core responsibilities and qualifications above define the role.
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