Company description:
XPO, Inc
Job description:
Logistics done differently.
We are looking to bring on board a Customer Service Advisor on a permanent contract, to join a busy, fast-paced team based at our customer site in Gotham. Working Monday Friday, 7.30-16.00 / 8.30-17.00 rotating shifts.
We need someone that has a passion for speaking to people and not be scared of juggling various tasks at any one time. If this sounds like something for you then read on!
Pay, benefits and more:
Were looking to offer a salary up to £27,000 depending on experience. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. Youll have access to a variety of high street discounts, as well as cycle to work scheme, a workplace pension and many other perks.
What youll do on a typical day:
* Proactively seek to prevent issues and when issues do arise, find out-the-box solutions to keep our service levels running to the highest possible level
* Analyse reoccurring issues and determine root cause & solution
* Handle claims issues from tan internal customer perspective
* Monitor inbound/outbound call logs
* Deal with Claims Issues from Customers
What you need to succeed at XPO:
1. Youll need to have worked in distribution and warehouse ...