Sales Support
West Kent
Full time - Permanent
Up to £27,000
Are you an experienced administrator with a background supporting sales processes within a technical manufacturing or distribution business
If so, then continue reading, this could be the ideal role for you!
Pearson Whiffin Recruitment is collaborating with a well-established, family-owned business that has a domestic and international presence to recruit a Sales Support on a full-time, permanent basis.
This is an excellent opportunity for a proactive and organised individual to join a supportive company that values its employees and promotes a personal and professional growth.
Key duties include:
Act as the primary point of contact for clients, ensuring a consistently high standard of customer service.
Proactively manage the addition and updating of customer and business partner information in SAP.
Input all sales orders and quotations for both the UK and international markets.
Organise the collection and return of goods for business partners, ensuring a smooth experience.
Generate receivable accounts, invoices, and credits for ensuring timely financial transactions.
Provide support to Field Sales Team members by assisting them with a range of administrative tasks.
Provide internal teams with timely updates on customers, orders, and quotations.
Manage OEMs on a daily and weekly basis, including the preparation of weekly schedules.
Collaborate with couriers and manufacturers to arrange international freight collections and deliveries.
Following up on customer delivery updates.
Work closely with the Warehouse Team daily to align on customer orders and scheduled deliveries.
Complete administrative duties as required, demonstrating flexibility and a commitment to continuous improvement.
Essential requirements:
Previous experience in a similar role within a sales support function
Experience in providing exceptional customer service in client-focused environments
Exceptional attention to detail and strong numerical skills.
Excellent organisation skills with the ability to work quickly under pressure
Confident with Microsoft Office especially Excel - (SAP experience is a big plus)
Problem solving skills
A team player with a positive, professional approach
What is on the offer:
Monthly bonuses based on company performance
Early finish every Friday
A stable, long-term role in a successful and supportive business
Genuine opportunities for progression and skill development, including access to fully funded external courses
Free parking
A welcoming team environment where your efforts are recognised
Great office facilities
Excellent staff retention rate, with employees staying with the company for several year
This is a fantastic opportunity to join a company that values its employees and offers genuine opportunities for career development and long-term progression.
Apply today to take the next step in your customer service career.
This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment