Job Overview
An exciting opportunity has arisen for an enthusiastic and organised individual to join the Child and Adolescent Mental Health Service (CAMHS) as a Medical Secretary. This post will be based at Links Unit, City Hospital, Aberdeen.
CAMHS is a very busy service, and we are looking for someone who thrives in a fast‑paced environment and takes pride in delivering high‑quality administrative support. The post holder will be responsible for providing secretarial support to a group of 10‑15 clinicians from across our multidisciplinary service. Secretarial experience is essential for this post.
The Medical Secretary will be responsible for all audio typing and the booking of appointments for the clinicians they support, as well as a wide variety of other administrative tasks such as managing emails and phone calls, liaising with colleagues and external organisations, using Dragon to produce accurate clinic letters, and using Trakcare to ensure patient records are accurately updated.
The post holder will be part of the Liberty phone system used within CAMHS, supporting with the high volume of phone calls received by the service. Our secretaries also support covering reception as and when required.
We are looking for a self‑motivated individual with excellent communication skills, who enjoys working both independently and as part of a team. You should be confident in prioritising your daily workload to meet service demands and working with minimal supervision.
Applicants should have good knowledge of NHS Patient Management Systems, e.g. Trakcare, which will be used on a daily basis in this role. In addition, you should have good organisational skills and be confident in working with IT systems.
This post is full‑time, worked Monday to Friday, 9am to 5pm to provide cover during the CAMHS core hours.
The interviews for this post will take place on Thursday 19 March 2026.
Any informal enquiries are welcome. For more information about this post please contact: Nicola Milne – Acting Assistant Support Manager – nicola.milne5@nhs.scot
Responsibilities
* Provide secretarial support to 10‑15 clinicians across a multidisciplinary service.
* Audio typing and booking of appointments for clinicians.
* Manage emails and phone calls; liaise with colleagues and external organisations.
* Use Dragon to produce accurate clinic letters.
* Use Trakcare to ensure patient records are accurately updated.
* Support the Liberty phone system for the high volume of calls within CAMHS.
* Cover reception as required.
Qualifications
* Secretarial experience is essential.
* Good knowledge of NHS Patient Management Systems, e.g. Trakcare.
* Strong organisational skills and confidence working with IT systems.
* Excellent communication skills; self‑motivated; able to work independently and as part of a team.
* Ability to prioritise workload and work with minimal supervision.
Additional Information for Candidates
As from 1/4/26, the Agenda for Change full‑time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro‑rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
As a disability‑confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at gram.recruitment@nhs.scot.
Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.
Application Process
You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short‑listing purposes. Posts close at midnight on the indicated date unless the advert states otherwise. The post may close early due to volume of applications.
For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/. To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/. Please note that our correspondence method is by e‑mail, therefore please ensure you enter your email address accurately.
Please check your e‑mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian.
Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.
Equal Opportunities
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
About NHS Grampian
NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.
As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.
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