Overview
Store Manager - £32,000 to £34,000 - 40 hours per week
Address: Frankley Services, M5 Junction 3/4, Illey Lane, Frankley, B32 4AR
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You’ll lead your team in delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional service, as we transform the UK’s rest stop experience.
What you will get in return
* Annual bonus up to £7,800pa
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What You Will Be Doing As a Store Manager
* Ensure that the BP unit achieves, as a minimum, the financial targets agreed budget and P&L
* Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
* Adhere to and ensure delivery of brand standards
* Drive consistent high quality customer service and sales
* Lead shifts including opening and closing the unit
What Skills & Knowledge You’ll Need
* A proven track record in managing and leading teams in a high-volume, retail, or catering brand environment
* Experience working to and delivering against budgets, P&L, labour costs and ratios, and cost saving initiatives
* Ability to build strong and positive relationships with stakeholders
* Experience mentoring, training, and succession planning to motivate and increase team performance
* Ability to remain calm under pressure in a demanding environment
This role is suitable for someone aspiring to advance within retail, catering or hospitality management roles.
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