Go back Cwm Taf Morgannwg University Health Board
Health Care Support Worker
The closing date is 10 June 2026
Are you looking for a role where you can work caring for other people in their own home?
We are redesigning our community services model and implementing a new Intermediate Care Team and therefore an exciting opportunity has arisen to employ community health care assistants to deliver Urgent Community Response services (provides care 8am to 9pm, 7 days a week) across Rhondda Cynon Taf and Merthyr Tydfil and will play a crucial role in providing essential support and care to individuals, with a focus on promoting independence, dignity, and well-being. This is an opportunity for someone who wishes to continue to progress their career in nursing.
This role will support patients to recover or rehabilitate after a period of illness or crisis by implementing planned Intermediate Care for individuals in their own home, maintaining a high standard of evidence-based practice to meet identified needs whilst being supported by a multi-disciplinary team of Doctors, Nurses, Therapists and Allied Health professionals.
Main duties of the job
Provide support for avoiding admission to hospital when clinically safe to do so, through appropriate community based care and support, which includes providing personal care to patients, performing vital observations, and venepuncture and maintaining accurate records.
Follow intervention plans formulated by a Health Care Professional within agreed parameters in order to allow patients to maximise their functional independence.
Utilise knowledge and understanding of common physical, mental and behavioural health conditions to recognise deterioration in service users.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals.
Our values guide us daily:
* We listen, learn, and improve
* We treat everyone with respect
* We work together as one team
CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
* Level 3 qualification in a health care related subject OR Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
* Understanding of chronic conditions and frailty
* Local knowledge of statutory and voluntary services
Experience
* Patient related experience in a health, third sector or social care services.
* Experience in providing care and/or undertaking clinical observations
* Experience in a range of clinical skills.
Skills and Attributes
* Excellent communication skills with patients, patients' family and members of the multi-professional team
* Ability to work independently and as part of a team, including the ability to work independently within limits of skill and knowledge and aware of when to seek advice
* Ability to reflect on practice and seek areas of improvement
* Ability to diffuse difficult/threatening situations
* Welsh language skills in Speaking/Listening at Level 3 or above
Other Role Requirements
* Post is community based so it is essential that post holder can travel flexibly in a defined area in a timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
£26,300 to £27,890 a year per annum pro rata
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