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Role Title:
Claims Handler
Location:
London - Hybrid (expectation 3 days in office with core day on a Monday)
Department:
Claims
Term:
Permanent
Reports to:
Craig Hanson / Abi Winter
Date of version:
16/05/2025
Role Summary and Purpose
1. To handle a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity in a busy Financial Lines claims team.
Key Tasks and Responsibilities
2. Handling a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity from cradle to grave;
3. Review, analyse and interpret policy wordings;
4. Attend market meetings to discuss coverage issues, strategy and reserves;
5. Form and maintain close relationships with TPAs, MGAs and brokers;
6. Carry out audits on TPAs and MGAs;
7. Complete monthly reviews and spreadsheets for MI purposes;
Role Requirements & Skills
Skills / Competencies
8. IT literate
9. Experience with Iris/Guidewire Claim Centre preferred but not essential
Qualifications
10. University degree (preferably in Law)
11. Chartered Insurance Institute Qualifications
Experience
12. 2-3 years’ claims handling experience
14101 Arch Europe Insurance Services Ltd