Let’s talk numbers. When it comes to UK retail, it’s hard to find a bigger name. We sell thousands of items an hour and are expanding our e-commerce business by the second. For anyone in Data, this is the place to learn. To grow. And to thrive.
eCommerce Data provides the department and the business the means to see what is working and what is not by drawing data and analysing patterns of shopping on our site and in general.
The role
Are you an expert in interpreting data? Here, you’ll be at the forefront of overseeing and interpreting customer data to drive strategic decisions and enhance online customer experiences. So what does this mean day-to-day for you as a Senior Web Analyst at NEXT, specifically?
1. Presenting complex analytical findings into clear, concise reports and presentations that communicate actionable recommendations to a range of audiences.
2. Interrogating large volumes of data from a range of sources, including transactional and online.
3. Mentoring and guiding analysts, fostering a culture of continuous learning and development.
4. Developing and maintaining customer segmentation models to identify distinct customer groups and tailor marketing strategies and product offerings accordingly.
5. Proactively identifying opportunities to support improvements to the customer experience.
6. Communicating and collaborating with cross functional teams within eCommerce and the wider business.
7. Tracking and analysing website metrics using Big Query and Google Analytics.
8. Create reports and dashboards to communicate findings to stakeholders.
9. Analyse on site tests/on-site changes and provide recommendations with an ethos of continuous improvement.
10. Lead and work with the wider marketing team to analyse digital marketing campaigns with a view of maximising return on investment.
You’ll be doing all this from our Leicestershire Head Office. Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work, works for you which is why we offer flexible working. Bring your energy. Play to your strengths. Make things bigger and better than before. Let’s Take It On.
So if you’re an expert in this field, have strong Python/PySpark/SQL skills and considerable Databricks knowledge, work with initiative and can build great working relationships within the business, this is the place for you – and your career.
Benefits
11. Competitive salary band of £52,000 - £64,000
12. Flexible working
13. Annual company performance based bonus
14. Sharesave scheme, which allows you to invest in NEXT and claim your share of our success
15. Annual Pay Reward
16. Pension 3% Employer/ 5% Employee
17. 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
18. 25% staff discount and free next day delivery to desk for online purchases
19. A newly refurbished subsidised restaurant and bar
20. Staff shops in Yorkshire and Leicestershire
21. Juice bar and coffee shop
22. Gympass - discounted gym membership
23. Free company bus service to and from Leicester city centre and other areas
24. Onsite nursery (salary sacrifice scheme) in Leicester
25. A digital GP healthcare service
26. & loads more!
The business
You know NEXT, but did you know we’re a FTSE-100 retail company employing over 43,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count, we have over 500 stores, plus NEXT Online and it’s now possible to buy online from over 70 countries around the world.