Contact Centre Sales Advisor – Plymouth
Murray Group is a dynamic, customer-focused motor trade business that puts people at the heart of everything we do. We are growing – and we want motivated sales professionals to be part of our journey.
We have an exciting opportunity in our Contact Centre team in Plymouth for a sales-driven individual who can combine excellent communication skills with the ability to influence, upsell, and close. If you enjoy converting conversations into results, this role is for you.
What you'll be doing:
* Making outbound calls to existing customers to promote and sell Service Plan products.
* Calling customers to arrange bookings for regular MOT and maintenance work falling due on their vehicle
* Following up on vehicle health checks to secure additional workshop bookings.
* Using persuasive sales techniques to maximise revenue and meet team and individual targets.
* Handling customer enquiries across phone, email, and SMS to provide quotes and book services.
* Building rapport and trust with customers while working closely with internal departments.
* Recording and updating customer data accurately across multiple CRM systems.
What we're looking for:
* A natural communicator with a proven ability to influence, upsell, and close sales.
* Resilient, target-driven, and motivated by achieving results in a busy sales environment.
* Previous experience in outbound calling, telesales, or contact centre sales is desirable.
* Motor industry knowledge is a bonus – but not essential, as full training will be provided.
* A team player who thrives on delivering exceptional customer service while keeping sales at the forefront.
What's in it for you:
* Competitive Bonus Scheme – earn more when you achieve more.
* 31+ days holiday (including Bank Holidays).
* Health Cash Plan & Life Insurance.
* Company Pension Scheme.
* Employee Assistance Programme.
* Retailer car scheme, bike-to-work scheme, staff referral scheme & exclusive savings website.
This is more than a contact centre role – it's an opportunity to drive sales success, contribute to our growth, and enjoy the rewards of your achievements.
Apply today and join the Murray Group team where your sales skills will make a real impact.
Job Type: Full-time
Pay: From £25,396.80 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* Life insurance
Work Location: In person