Altro is a leading British manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. Family owned and run, we’ve been innovating for over 100 years with a clear purpose: to transform spaces and enhance people’s emotional and physical wellbeing. We care about you, each other, and what we do. We have an exciting, permanent vacancy within our Global Customer Care Centre for a Sales Order Processor to join us. This is a full time position (Monday to Friday, 37.5 hours per week) with the benefit of hybrid working after the initial training period. You must be able to commute to our offices 3 days a week in Letchworth Garden City, Hertfordshire. About the RoleWhat you'll be doing... As the first point of contact, you'll play an important role providing excellent customer service to new and existing customers as well as accurately recording customer requirements. Handling sales enquiries by phone, or email, managing the entire sales order process, liaising with Manufacturing, Logistics, Technical and Finance on the progress of orders, from initial receipt through to confirmation of payment and dispatch You'll be responsible for managing complex and bespoke orders for specific export markets, reviewing contracts, terms & conditions and facilitating the preparation of shipping, banking documentation and related paperwork, including Letters of Credit and Certificat...