We're looking to recruit an experienced and proactive Ie Officer to support our social housing client in Liverpool on a full-time, temporary basis until the end of March 2026 with possible extensions. This is a hybrid role, with a minimum of 2 x set office days per week.
Your new role
1. Monitor and manage your own caseload of rent accounts to maximise ie and minimise arrears
2. Take early intervention and enforcement action where appropriate to recover outstanding debts
3. Prepare and issue notices, court papers and liaise with Enforcement, Tenancy Sustainment and Neighbourhood Officers to ensure joined-up support
4. Work closely with external agencies such as Local Authority and Benefit teams to maximise ie
5. Identify and report safeguarding concerns in line withpany policy
What you'll need to succeed
6. Experience of managing rent arrears, ie collection or debt recovery within a social housing or similar environment
7. Strong knowledge of welfare benefits and housing-related legislation
8. Excellentmunication and interpersonal skills
9. Experience ofpleting expenditure and vulnerability assessments
What you'll get in return
10. Weekly pay
11. Option to be paid PAYE or Umbrella