Overview
Pegasus Supported Housing are an established provider of high quality housing and support. Our standard of excellence is echoed through our reputation with service users and partnership organisations in the Midlands. We provide over 100 vulnerable adults with housing every year, significantly contributing to prevention and management of the housing crisis in the Midlands. We are looking for an HR and Administration Officer at our head office on Hagley Road, Birmingham. There may be an opportunity for further training and development such as progression to People Professional Level 5 apprenticeship. Training will be provided by CIPD platinum training provider Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled taught sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a consultative project and professional discussion to gain a level 3 HR support apprenticeship and a CIPD Foundation Certificate in People Practice.
Responsibilities
* Maintain and update HR systems with accurate information for new starters, leavers, and any contractual changes.
* Review and implement HR policies and procedures in line with external HR consultancy support.
* Support recruitment processes including advertising vacancies, calculating salaries, shortlisting, coordinating interview tasks, and contacting candidates.
* Prepare offer letters, contracts of employment, and contractual amendment letters.
* Process DBS checks for new starters and ensure certificate details are recorded.
* Maintain organised and compliant employee records, ensuring all required documentation is included and checklists are complete.
* Support and coordinate staff induction and orientation processes.
* Assist in staff development and performance management activities.
* Respond to general HR queries and escalate complex issues to the Service Lead, Directors, or external HR provider as required.
* Produce HR reports such as absence statistics and staffing data for senior management.
* Collate and process monthly staff mileage claims, ensuring a clear audit trail and appropriate authorisation.
* Input new starter, leaver, and contract change data into payroll systems and reconcile payroll monthly.
* Respond to payroll queries and liaise with Directors and payroll providers where necessary.
* Post payroll journals to the accounting system and support payroll reconciliation.
* Monitor and query business reports related to payroll and employee data.
* Provide administrative support to the Service Lead and Directors across a range of tasks, including record keeping, report preparation, and correspondence.
* Support general business administration tasks as required, contributing to the smooth day-to-day running of the service.
* Maintain confidentiality and ensure secure handling of all personal and sensitive information.
* Participate in regular supervision and performance reviews.
* Ensure accurate timekeeping and record submission.
* Follow all Safeguarding, Health and Safety, and Data Protection policies and procedures.
* Promote equality, diversity, and inclusion in all aspects of the role.
* Take personal responsibility for professional development and remain up to date with HR best practice and legal changes.
* Carry out any other reasonable duties in line with the scope and spirit of the role.
Training and Working Arrangements
20-24 hours per week, working Monday to Friday, with 4.5 hours per day and 1 day per week in college. The apprenticeship is a level 3 HR Support, with delivery by Solihull College and an assessor allocated to support you. The role includes time spent in training sessions and workplace coaching as part of the agreed working hours.
Job Details
Location: Birmingham, England, United Kingdom
Seniority level: Internship
Employment type: Full-time
Job function: Human Resources
Industries: Administrative and Support Services
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