Our client is a social housing provider with a real focus on developing good quality affordable housing. Currently they are seeking a Community Sustainment Officer on a permanent basis. This is a full time role, Monday-Friday. The post also offers an essential car user allowance.
This role requires the candidate to have a full valid driving licence and access to their own vehicle.
Duties will include:
1. Identifying, investigating and resolving safety concerns such as domestic abuse, honour and hate crime involving tenants and their households and ensure effective safeguarding, MARAC, MAPPA, VARM multi-agency working
2. Maintaining current awareness of tenant and household circumstances through comprehensive investigation thinking laterally to consider all implications and support needs
3. To correctly administer requests for support and anti-social or nuisance resolution
4. To promptly arrange evaluation of needs to ensure early intervention to address all potential tenancy and welfare risks
5. Assisting in keeping accurate records for all cases, including those in relation to complex anti-social behaviour cases, so they can be used when preparing legal documentation
6. Following clear procedures to ensure effective medical needs assessments linked to evaluation of housing applications
7. To swiftly investigate and case manage issues referred to you, in relation to community sustainment, nuisance, harassment and anti...