Job Overview
Salary £37,778 per annum plus benefits. 37 hours per week. Fixed‑term contract: 2 years. Home‑based with regular site attendance across Somerset.
Visa sponsorship not available; applicants must already have the legal right to work and reside in the UK without need for Employer Sponsorship.
Role & Responsibilities
Magna is delighted to offer an exceptional career opportunity to join our Customer and Community Support team as a dedicated Community Safety Officer. In this role, you will support the Magna Safer Communities Lead to ensure that cases involving anti‑social behaviour, domestic abuse, and safeguarding processes are thoroughly investigated and managed according to established protocols. You will be part of a professional team passionately committed to delivering an exceptional customer experience, while contributing to our organisational objectives of delivering great homes together.
* Undertake case management and legal work (including preparing and presenting injunctions and possession claims, up to and including eviction)
* Attend and contribute to multi‑agency meetings and manage referrals and queries from other agencies.
* Compile relevant information and data for other teams, such as complaints or access requests.
Qualifications
* Excellent customer care, problem solving, record keeping and communications skills.
* Experience of using, preparing and instructing on legal and non‑legal interventions and multi‑agency working.
* Demonstrated attention to accuracy and detail, with experience utilising case management systems.
* Hold a valid driving licence, access to a vehicle, and be prepared to travel for work‑related purposes.
This post is subject to a basic level DBS check.
Applicants with transferable qualities are encouraged to apply.
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