IT Support Technician
Derby
Permanent
to £30,000 (DOE)
IT Support Technician needed for a permanent role in Derby. Providing day-to-day IT tech support to clients across the midlands.
A chance to join an established IT Services business with a proven track record spanning 20+ years. Start ASAP in Nov/Dec 2025.
Benefits include - Salary to £30k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.
Key skills, experience + tasks:
* Providing remote IT tech support for a range of customers to 1st/2nd line level.
* Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.
* System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.
* IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.
* Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks.
* Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.
* Full UK Driving Licence is essential.